Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 802-279-1018 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Hannon Home Center

(802) 244-8532

America's Mattress Gallery

(802) 244-6685

COVID-19 UPDATE: We are still serving our community. Inventory and availability are changing rapidly. Our experts are standing by to help you.

REBATE
3.0 | 88 Reviews

22 cu. ft. 36-Inch Width Counter Depth Panel Ready with Interior Dispense French Door Refrigerator

KitchenAid KRFC302EPA

Available in 3 Color(s)

Features

  • Max Cool drops temperature to coldest level for optimal cooling.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 72"
  • Depth: 30.25"
  • Energy Star Rated: No
  • Refrigerator Size: 22 (cu. ft.)
  • Fresh Food Capacity: 16.35 (cu. ft.)
  • Freezer Capacity: 5.59 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

ExtendFresh™ Temperature Management System

Separately monitors the temperatures in the refrigerator and freezer through a sensor located in each, to help ensure fresh fruit juices don't become frozen and prawns avoid freezer burn.

Image Feature

Interior Water Dispenser

provides easy access to filtered water and is conveniently located for one-hand operation.

Image Feature

Produce Preserver

Absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the produce preserver helps extend freshness.

Automatic Ice Maker ensures a constant supply of ice on hand at all times for entertaining and everyday use.

ExtendFresh™ Temperature Management System Separately monitors the temperatures in the refrigerator and freezer through a sensor located in each, to help ensure fresh fruit juices don't become frozen and prawns avoid freezer burn.

FreshChill™ Temperature-Controlled Full-Width Pantry Provides a manual temperature setting that lets you maintain the freshness of ingredients as varied as a whole salmon or large eggplants.It gives you total control over of the amount of cool air that enters the drawer.

Humidity-Controlled Crispers Provide a dedicated storage option with adjustable humidity levels. They let you select the high humidity that keeps romaine crisp, or the arid environment that helps figs and apricots stay fresh.

Interior Water Dispenser provides easy access to filtered water and is conveniently located for one-hand operation.

LED Lighting Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

Max Cool Lets you use the touch of a button to drop refrigerator temperature to the coldest level, helping to chill groceries, beverages or ingredients for serving. After 24 hours, the temperature will automatically be restored to the previous setting.

Metal Wine Rack provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.

Overlay Panel-Ready Allows the refrigerator to be customized to match surrounding cabinets with custom panels and handles (not included).

Produce Preserver Absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the produce preserver helps extend freshness.

Features

  • Max Cool drops temperature to coldest level for optimal cooling.
Certifications
Ada Compliant No
Cee Tier Rating Not Rated
Energy Rating 633
Energy Star Qualified No
Prop65 Standard
Ul Yes
Ule Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
Controls
Automatic Defrost Yes
Control Location Interior Up Front
Control Lockout No
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Sabbath Mode Yes
Details
Door Style Configuration French Door
Installation Configuration Freestanding
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Dimensions
Product Height 72.0
Height To Top of Door Hinge 72
Carton Height 74.5
Gross Weight 360
Height To Top of Cabinet 71.375
Carton Width 39.5
Product Depth 30.25
Depth With Door Open 90 Degree 44.125
Depth Excluding Doors 24.625
Cabinet Width 35.625
Cutout Height 72
Depth Closed Excluding Handles 27.75
Depth Closed Including Handles 30.25
Dispenser Options Filtered Water
Dispenser Type Interior Water Only
Carton Depth 34
Cutout Width 36
Freezer Capacity Volume 5.59
Refrigerator Capacity Volume 16.35
Net Weight 0
Product Width 35.75
Exterior Details
Base Grille Color Black
Cabinet Color Black
Cabinet Finish Textured
Counter Depth Yes
Door Color Panel Ready
Door Finish Smooth
Door Style Flat
Hidden Hinge Yes
Filter Details
Air Filter Indicator/reset No
Fresh Flow Air Filter Included No
Produce Preserver Yes
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDR4RXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 3 Tier
Freezer Door Bins No
Freezer Door Type Pull-Out
Freezer Drawer/basket 1 Full Width Lower Metal; 1 Full Width Middle Wire; 1 Half Width Upper Wire
Freezer Lighting LED
Freezer Number of Shelves 0
Freezer Shelves None
General
Energy Star® Qualified No
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer
Types of Ice Cubed
Refrigerator Details
Conventional Shelves 1 Fixed Full-Width Glass
Deli Drawer No
Humidity-controlled Crispers 2 Half-Width
Liner Finish White Glossy
Non Climate Control Drawers None
Number of Doors 3
Number of Interior Shelves 5
Pantry Drawer Yes
Refrigerator Door Bins 2 Fixed Full-Width Gallon; 4 Adjustable Gallon
Refrigerator Lighting LED
Spill-proof Glass Shelves 4 Adjustable Half Width
Supplementary Containers Yes
Temperature-controlled Drawers 1 Full Width Pantry
Smart Compatibility
Connectivity No
Works With No

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 72"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 22 (cu. ft.)
  • Fresh Food Capacity: 16.35 (cu. ft.)
  • Freezer Capacity: 5.59 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

KitchenAid Craft Your Dream Kitchen Rebate

Offer Expires: 7/1/2024 to 12/31/2024 Must be postmarked by: 1/30/2025

Receive up to a $3000 rebate with purchase of qualifying KitchenAid Brand Appliances. Rebate form must be postmarked by 1/30/2025.

Whirlpool/Maytag/KitchenAid Fall Saving Event Rebate

Offer Expires: 9/26/2024 to 10/16/2024 Must be postmarked by: 11/16/2024

Receive up to a $200 rebate with purchase of 2 or more qualifying Whirlpool, Maytag, or KitchenAid Appliances. Rebate form must be postmarked by 11/16/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

50% of reviewers recommend this product.

5 Stars

specs

walnutlover 12/3/2019

Those who complained about the counter depth being too deep are making a misleading review. All counter depth fridges are 27" - 30" deeo including the door and handles. If you are using a standard fridge with stianless, white or black, the fridge comes flush to the base cabinet. The door and handes always stick out past the base cabinets. When using a panel ready unit the cabinet maker/installer has to make the allowances with the cabinet. So the end panel or custom built refrigerator cabinet has to be deeper by that 2-4" of the door. Also Kitchenaid provides the specifications which clearly state the depth of the fridge with door and handles, with door and no handles and with no door or handles. While I feel sorry for those who are left with a bad look , if I wree them I would be blaming the cabinet maker or installer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

A great look but you'll need careful planning

Sandro P 10/16/2019

This fridge was in my budget for a panel ready fridge. I read all the reviews and many people were upset about how the fridge sticks out and so on. I have been in the kitchen design industry as a designer for 20 years and I wanted to share how I was able to achieve a flush look. Bascially, you will need a minimum gap at the sides and top of 1-1/2" in order to open the doors at slightly past 90 degrees. Becuase the hinges want to open further you will end up having to put clear bumpers on the inside to provide a little cushion when the doors open. fridge. I have 3/4" panels on this fridge. If I could change anything I would recommend 5/8" thich panels and an opening on the sides of 2", this way the doors will open much wider and it'll be a bit improved. Anyway, I am very happy with the results.I hope the images I posted help you. Get a good reputable kitchen company to help you and also a good appliance installer, this unit only has front leveling legs and in my case I need shims at the rear. The unit has to be perfect level!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Everything We Need

BaseballMom 10/16/2019

We are happy with this fridge for our busy family...including the ice maker with scoop, water dispenser, wine rack, cheese/dairy drawer, digital temp controls, and subtle alarm when you leave the door open. The freezer has a nice rolling rack and enough space. We're happy with this fridge! As well, KitchenAid provides good customer service.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Nothing but issues since day 1!

aquaholic29 7/6/2019

We spent a lot of money on this refrigerator when redoing our kitchen. I can get past the fact that the sides are black. However, I cannot get the freezer door to stay shut. It ices up constantly and shelves and drawers will not slide. It's a constant battle to pull ou the drawers. Things were replaced and still no luck. I take a trip back to the 1960's dan manuall defrost this piece of junk every month! Money wasted on this appliance. BEWARE!!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Absolutely the best!!!

Sweetsbymamabear 7/4/2019

I never realized how happy I would be with a new fridge. So big and cold!!! Absolutely the best thing I have bought in a very long time. I feel like the luckiest person in the world to have this refrigerator.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Heartbroken!

CRuiz 6/11/2019

I am extremely heartbroken. I wish I would have read all these reviews BEFORE buying this awful thing! My husband and I have recently built a brand new home. I was so excited to have this beautiful custom kitchen until now! If I would have known this door issue, I would have never bought it. You can't push it in because then the doors won't open. Since the cabinets are complete, you cannot redo the cabinets but even if you could, I don't think it would help. I guess I am stupid because I thought buying a Kitchenaid product, I was buying quality. Boy was I wrong!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Good Looking Unit with Matching Cabinet Doors

tacmike 5/20/2019

We bought this unit primarily because it allowed us to install our matching cabinet doors panels on it. It is priced many $1,000's below the next available unit that allows cabinet doors to be attached. We also like the layout inside and the adjustability of the shelves. The freezer unit is spacious and very easy to find items. This unit costs $1,000 - $1,500 more than other comparable sized and units that do not allows us to attach our cabinet doors. We just hope it last a very long time for this extra investment. Like most refrigerator/freezers, this one makes some noises, but they are very low and not distracting like other units we have used.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Love-Love-Love this refrigerator

Darlene Wesbrook 5/16/2019

I bought 2 counter depth, Panel Ready Kitchen Aid Refrigerators. One is hooked up and we love it. French Doors are a godsend, great storage. Interior is easy to access, great lighting and the crisp drawers work great! The bottom freezer drawers are easy to use. If you are 88 years young as I am, throw out your old single door regular depth refrigerator and buy one of these.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Panel ready purchasers BEWARE

MHDMA 5/13/2019

we purchased this more expensive unit for our remodeled kitchen. It is not counter depth -- the doors jut out from the counter. The sides (and fridge) only come in black! So here we have a beautiful custom cabinet white kitchen with panels on this kitchenaid fridge to match with black door sides jutting out into the kitchen. No one has a black kitchen. There is no option for white or stainless. inconvenience.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Value

 
1 Stars

BIG DISAPPOINTMENT

Rae Annie 4/27/2019

This refrigerator has ruined our custom built kitchen. It is not counter depth. It is misleading. Never ever again will I purchase a kitchen Aid appliance. I am so disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Sleek design

JaneyG 4/25/2019

We recently moved and are going to be renovating the kitchen, we begrudgingly left our Kitchenaid appliances in with the sale of our last house. When purchasing new it was between Bosch and Kitchenaid as we have owned both and loved them. We decided to stick with Kitchenaid as they have great features and I love the black stainless look, much easier to keep clean than regular stainless and plenty of room in the counter depth fridge/freezer. I highly recommend Kitchenaid appliances!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

So disappointed!

Lhn55 4/24/2019

I have waited all my life to have a built in refrigerator! I finally got the chance and went with Kitchenaid. The cost was over $3000, but I thought it was what I wanted. It does not fit the cabinet! The cabinet maker built it exactly to specs, but it sticks out almost 3.5 inches from the rest of the cabinets! It is awful. I can't buy another refrigerator at this point! My contractor is trying to come up with a fix, but I don't think it's possible. I expected much more than this from Kitchenaid!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

EXACTLY AS DESCRIBED

TXAPP 2/6/2019

I felt compelled to write a review that was not bashing the refrigerator. I have been in the business for awhile so I think I know what I am talking about. 1) 100% COUNTER DEPTH FREESTANDING PANEL READY REFRIGERATOR. I believe most of the mistakes that people have encountered installing is they thought it was a true built in. IT IS NOT A BUILT IN it is FREESTANDING. Point I am trying to make is there are literally only 2 companies that make a TRUE FREESTANDING PANEL READY FRIDGE (JENNAIR is the other). So get your facts straight before you just bash a company to death.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Big Headache

ErinJC5 2/4/2019

This refrigerator has been more trouble than it's worth. I was excited to find a panel ready refrigerator within my budget but have had nothing but problems since buying it. It does not have a true integrated design which I was unaware of when I bought it. The openers manual that I received does not specify panel/handle installation which I have had to do extensive research on. Sides are black and stick out like a sore thumb against white cabinets. Inside shelves have large gap causing food to fall behind. Very disappointing product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

An Eyesore in My New Kitchen

DisappointedinKAadvertise 12/7/2018

VERY unhappy with this refrigerator. In the website photo it looks flush with the cabinet but that is impossible. To open the doors, it needs to protrude from the cabinet by 3.5 inches which looks awful since the only color it comes in is black. The other option is to leave almost 3 inches of space on either side which defeats the purpose of a "panel ready" integrated cabinet look. In other words, it is does NOT have zero clearance hinging like the high-end models. Neither my cabinet maker nor my appliance dealer nor I can figure out a configuration where this refrigerator would work. I would have returned it if they would have taken it back. It is a big negative in an otherwise beautiful new kitchen.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Quality

 

Value

 
3 Stars

Problems

??!? 10/28/2018

Our refrigerator doors do not line up with the freezer drawer. Once the cabinets panels were installed you could see how off the alignment is. We are working with kitchen aid to fix this issue by getting us a replacement refrigerator.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Caveat Emptor

Jayf 10/2/2018

I go back every couple of months or so and read the reviews on this much misunderstood refrigerator. It drives me nuts to read all the complaints that this fridge is not counter depth. This is a true counter-depth fridge, with the cabinet being 24" deep, which is the standard for free standing counter depth fridges. Almost all counter-depth fridges (panelled or not) that are free standing have to have the doors extending beyond the edge of the cabinets so that they can open. There is currently only one CD fridge that will flush mount with panels, and that's a Fisher-Paykel, due to it's articulated hinges. It's unfortunate on the Kitchen Aid that the side panels and door edges are black, what with the popularity of white cabints, but that's the way it is. When shopping for a panel ready fridge, the customer needs to understand this, and the salesperson needs to explain this in detail to the prospective customer, to avoid the multiple disappointments expressed in all the reviews. If you want a fridge that takes custom panels, and will mount flush in a 36" opening, you need to look at units by Fisher-Paykel (the least expensive), SubZero, Thermador, etc. These are termed built in units. Give Kitchen Aid a break! Shop for your appliances where the salespeople know what they're talking about.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
2 Stars

Just Ok

Alison from Calgary 9/24/2018

We purchased this fridge 18 months ago. Like and the reasons* we purchased the fridge: - panel ready* - inside water dispenser* - ice dispenser* Dislike: - glass shelves don't go all the way to the back of the fridge, food falls down the back, doesn't hold as much as our previous similar kitchenaid - have to keep the fridge setting warmer to keep veggies from freezing - French doors really bang when the fridge closes - deli tray is ok. Would be nice to have separators for this large drawer
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Love the features

Priestgirl 9/20/2018

I love the features. Door alarm, Max cool for when I'm loading groceries. Also inside refrigerator water service Love that it is panel-ready . It looks gorgeous and great for resale value of a house.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great Interior functional design

td46 8/12/2018

I bought this a few months ago. I really like the French door configuration since it has so much more easy access to every thing compared to the GE side by side that I had. The only thing I see that needs improvement is the shelf standards on the left and right sides. These standards need to have holes that are lower. This would allow the shelves to be placed lower. The center standard for shelves is OK, The slide out Deli shelf is great!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
2 Stars

Not happy

JoAnnn 6/25/2018

I bought this panel ready refrigerator . My cabinetry in my kitchen is white as shown in the picture. When I received the refrigerator, the gaskets were black. Does not look good with the white panels. Chatted with a representative and was told this model only comes with black gaskets. Not happy. I suggested that they note it on the description but was told no because it only comes with black gaskets...very deceiving and disappointing
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Practical and elegant!

tata1309 6/18/2018

We bought this KitchenAid refrigerator about a month ago. The unit is solid build and runs really quiet. It has a very practical layout with dedicated drawers for fruits, which is great to store boxed items like strawberries and tomatoes we get from the farmers' market. The freezer drawer is nicely divided into sections for easy sorting of frozen goods. We're very happy with this model!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Not as advertised...

bridgetg17 6/11/2018

KitchenAid really dropped the ball on this one...this is not counter depth, nor will it blend in with your cabinets if you have white (which we have) as the edges are ALL BLACK.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Perfect fridge!!

Laserfocus137 6/6/2018

I have had my refrigerator for a month now and love it. So spacious and keeps everything the perfect temp
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Terrible! Do not buy

Newenglandmom 5/10/2018

I agree with all the other negative reviews. I bought this when I was looking for a higher end panel ready fridge. I thought I'd save money and bought this instead of the Sub Zero I had been interested in, opting to spend that money elsewhere in my new kitchen. Within 3 weeks of moving in we had the rubber door gasket fail not once, but TWICE. Like completely rip and fall off. The panels are constantly falling off due to the poor, cheap quality and poorly designed attachment brackets. The sides are black. The fridge sticks out of my white cabinetry (I was sort of ok with these two things but it's not ideal and was a surprise). Despite it sticking out like it is supposed to, to allow room for the doors to open fully, when the panels move (because the attachment is poor), it hits the surrounding cabinetry anyway and the door panels touch in the middle. My panels are now damaged from the rubbing. The shelves allow for things to fall behind and the water filter is nearly impossible to remove. Overall, the whole fridge is a terrible design. We decided to live with it and the next time we have a problem it is going. It is going to cost us around $10,000 to redo the cabinetry, panels and buy the Sub Zero we should have gotten in the first place. No problems with my other appliances including the panel ready dishwasher (different brand). The only good thing? The service from the store where we bought it is top-notch. Thankfully.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
2 Stars

Seal & Gasket concerns?

Rich D 4/16/2018

I bought this gorgeously expensive food cooler a little over a year ago. In this time, the ice maker has stopped working and started again twice... No issues now, so crossing my fingers... I'm beside myself lately though, as my right door seal/Gasket seems to be split and the strip magnet falls out. The seal is also separated at the bottom of the door and seems to be either a defect, or simply cheap materials used. I have it held together with some small pieces of duct tape for now, and my wife is less than happy to say the least. No idea what to do next here... Hopefully I am the only one out there with this issue after paying $3,500 plus for this refrigerator/freezer ... suddenly very disappointed in an otherwise great operating machine.......
Originally posted on Kitchenaid.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Buyer Beware

Help 2/16/2018

Panel ready refrigerator is black with black trim, not gray as shown in picture!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

Agree with "Very Mad", MISLEADING

very mad too 12/26/2017

I received this refrigerator a week ago. Our cabinet maker built cabinets per Kitchen Aid specs, but the refrigerator doors will not open when the refrigerator is pushed back. It needs to protrude 2 1/2 to 3 inches to allow the doors to open. Your drawings, specs and photographs are very misleading. Our contractor and cabinet maker agree. When pulled out 2 1/2 to 3 inches, the black sides show and look horrible, and when the custom panels are applied, it will protrude even further. Our panels are off white. What is the point of having panel ready if the ugly sides show? I am now wondering if we will have the additional problem of weak hinges when panels are applied, as someone else has posted this problem. My nine year old Kenmore had better features, better built shelves with no spaces behind, more storage in the doors. There is much less usable space than my Kenmore of the same size.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

DO NOT BUY!!! Worst quality and horrible service.

sad_panda 12/12/2017

Unlike some of the other reviewers I purchased this fridge with full knowledge of the external dimensions... This is just a terrible fridge. If I could give a negative star I would. The hinges are not strong enough to hold the weight of the door and bend easily. Even without panels/handles installed. I'm waiting on my 3rd set to be installed. 1) The hinges do not have adjusters so your cabinet installer need to get the panel mounting perfect on the first try. Which is all for not because once the hinges start bending there is no way to get the doors back in-line. 2) The center divider folds via a cam/striker setup... There is no adjusting this piece either and even with new hinges it barely works. As the hinges bend, the striker tabs go UNDER the cam and will not flip the divider. 3) The shelves have huge gaps at the back. Large enough for a standard soda or even jelly/pickle containers to drop down the back. 4) Finally, it's noisier then the 10 year old LG it replaced.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
4 Stars

Working great after 3 months

Glowplugv 12/1/2017

After 3 months of operation I can say we are very happy with this refrigerator. It would have been 5 stars but for the installation related to the water line and electrical plug issue I documented in an earlier review with pictures. I have the frig set at the defaults (38/0 degrees F) per the manual. Compared to our old 1999 GE refrigerator, the fruit and vegetable storage is much better as the both fruit and veggies seem to stay fresh much longer. I don't miss the external ice dispenser as the in freezer ice drawer is convenient and we avoid the issues of the in door ice maker that seems to dominate negative reviews of those sorts of refrigs. Very quiet and doors open and close smoothly. Highly recommend the French Doors with bottom freezer as it puts the things you need daily at eye level. Our old refrigerator had the fruit/veggie bins at the bottom and it was pain to load and see what was there. I was able to get the Kitchenaid rebate and only wish it was EnergyStar rated so I could get a tax credit.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Well worth the money

Carol 1967 11/17/2017

We almost bought another fridge made in Australia that was completely built-in (fully integrated) for the same price. However, we like the fact that the doors on this Kitchenaid open all the way. Many "fully integrated" fridges do not. Hubby thought the idea of a French door fridge was a little silly but now that we've had it for 3 months, he LOVES how easy it is to find everything. The ice-maker holds much more ice than did our previous 48" top-of-the-line $10,000 side-by-side which makes him REALLY happy! Yes, small items will fall off the back of the two top glass shelves. Small items are hard to find on the top shelves of any fridge so simply store your small items (like juice drink cartons) on the bottom shelf where they are easier to find anyway. The freezer compartment does not hold much. Depending on the size of your family and how much you rely on frozen food, this could be an issue. One design suggestion: The cold water dispenser inside the fridge is a great idea. However, it should be on the right side not the left. Most people are right handed and it is a bit awkward holding the right and the left door opens just to get cold water.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

BEWARE!!! Ice Maker Bin Drawer Freezes & Locks Up

6LuckyDucks 11/11/2017

We are now on our second refrigerator. The first one took 10-1/2 months with 6 or 7 service calls, new parts, sealing the door, changing gaskets, installing new rails (glides) on the bin - nothing worked. In the end the Protection Agreement finally authorized a replacement refrigerator. It was an extremely trying and frustrating experience. Since this is a Panel Ready unit, we wanted to be able to reuse our expensive panels that match the cabinetry; so we tried the next year's model. The first several months were relatively trouble-free. Then the ice build-up on the rails started to appear, the bin stuck and has to pulled with two-handed force to be able to access the ice at all. The tiny magnet which is designed to secure the ice bin to the main freezer drawer front is inadequately small and will not lock and hold in place. Beyond all this, the interior water dispenser drips and there is constant wiping. The refrigerator section is set at 38 degrees, as suggested, and often freezes food and drink items, i.e. cottage cheese, club soda, a jar of roasted red peppers, etc. I am now starting this service nightmare all over again with the second machine - hope it doesn't take another 10 months to be resolved. Save your sanity - Don't buy this model! t buy this machine.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Easeofuse

 

Features

 

Performance

 

Soundlevels

 

Value

 
4 Stars

easy to get into

dwfish61 10/21/2017

So far love it! I was looking for a unit but do not like stainless steel. Cabinet ready is beautiful!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
1 Stars

MISLEADING

very mad 10/10/2017

Firstly called counter depth, but it isn't. Sold panel ready with perfectly flush built in images- it can't be done. Door hinge structure does not allow for a built in fridge. period.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Value

 
3 Stars

Started with service call

Renovator 10/6/2017

I wanted counter depth and panel ready. This is the most affordable option. Unfortunately the refrigerator section was not cooling upon install and we had to get service. Still waiting on repair but hopefully it will work well from her on out.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Nice

9/23/2017

We did a kitchen reno and got first use of the new fridge unit in the middle of August. Since that time we've delightedly gotten to enjoy its features and there are no complaints to speak of at this particular time. I*t's huge.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
4 Stars

Regarding black strips from the doors

9/20/2017

Have used this refrigerator several times for various clients, as well as myself - we have had the black sides painted to match the cabinetry - electrostatic painters can do this. Just make sure to remove everything from the freezer and fridge before painting if already installed.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
4 Stars

Not so awful as these amateurs think

9/19/2017

This refrigerator will work if you have any common sense. The dimensions and rough openings are listed. I would bet that most of the custom kitchen cabinets were bought at a discount major retail dealer where the customer and the salesman had no clue about what they were doing. If you had a cabinet shop build your cabinets, you picked the wrong shop. I build houses and I build cabinets. I don't have a problem with this. It makes me laugh to read these reviews. You people are something.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
1 Stars

Picture showing the wood panels is not this Refrigerator

9/11/2017

Watch if you are looking at this refrigerator. The picture with the wood panels is actually of one of their built in units not this cabinet depth model and this refrigerator will look totally different. I was looking at it online and glad I actually found one at a retail store to see what it really looked like. Because it really wasn't going to give the look I wanted and I didn't want to pay double the cost for the built in unit I want with a black stainless which looks nice. I was replacing an older Amana that has wood panels and had a stainless trim around the edge of the door. There are few units on the market now that you can put wood panels on and none of then give a great look since there is no trim on the door edge so you see 2.5" of the black color of the door edge and then the wood panel on the front. They really should change the picture to one of the actual refrigerator and not the built in unit as it is really misleading. The rating I gave is because of the looks not the refrigerator itself.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
1 Stars

Worst fridge I have every owned

8/22/2017

It simply is the most ugly (black strips) and fragile (door handles) fridge I have ever seen. I would never recommend this to anyone - friend or not KitchenAid - get your act together!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
4 Stars

Measure twice cut once!

7/22/2017

I just installed this model in my totally remodeled kitchen so I am going to focus on the install to provide some warnings for next buyer. My kitchen contractor (who does a lot of work with Kitchenaid appliances) created a cabinet for the normal counter depth. The problem is that there are water lines run along the back of the refrigerator. These are strong, stiff lines and instead of having a elbow to enter frig, they are bowed outward (see picture). The end result is that the frig cannot be moved closer to the back wall than 1.5 to 1.75 inches. You do not want to force these lines as they will not bend. Another depth eater is the electrical plug (second picture). It is right angle plug but it is at least 0.5 in high. There are flatter plugs that could have been added to the electrical line to save space. While not related to Kitchenaid, I would recommend that the open end of the water valve be directed to the left. In my case the water valve was slightly to the right and that made it difficult to coil the line. Just something to be aware of when you have the connections placed. The two Kitchenaid problems will require that we add wood strips to the current cabinet enclosure to build it out (fortunately it will work with the rest of the cabinets). We may even do a cut-out in the wall board so the water line can go bit into the wall. These are things you might not catch from the specs, so be sure to consider them in your install. Given we have only operated for 4 days, the frig is very quiet, ice making looks to be plentiful and the cold water feature is great. I highly recommend this non-through the door setup for ice as when I was reviewing the refrigerators the common complaint was the small size of the ice capacity and failures with the ice maker/delivery system. This configuration should provide the most reliability and is great for us since we have only two of us in the home. I'll report more on it when I've had it in operation for awhile.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
2 Stars

Flaws in design

7/21/2017

I loved my previous built-in Kitchenaid refrigerator so when we remodeled another home, I ordered this "counter depth" one, unaware of the black sides which was going into my white kitchen. After having a hissy fit over that, I have finally gotten used to it. However, I just spent the past hour cleaning up a spilt chocolate pudding that ran down the entire back wall of my refrigerator. Whoever thought it was a good idea to NOT extend the glass shelves all the way to the back wall!!! There is a 2-3 inch gap that I have spent countless time trying to retrieve items that have fallen off the shelves. Thank God it wasn't fish because I would have had to trash the entire refrigerator. There is no way even after removing every drawer and shelf to get at the nooks and crannies to properly clean up the mess.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Met Expectations

7/19/2017

I was worried to make this purchase based on some not so great reviews but it matched to the specs and fits in our kitchen well.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
5 Stars

Great Frig

7/16/2017

works great, no problems
Originally posted on Kitchenaid.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
5 Stars

7/16/2017

Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
4 Stars

Gotta say I like I - the reviews are true, but it is NICE.

6/23/2017

I would carefully read the reviews. It's true that this is not a built-in looking refrigerator. It is counter depth but for the doors to open there's gonna be some of the black sides exposed. I'll try to post pictures later. But our white kitchen with a black island looks perfect with these exposed sides. It's a really useful refrigerator with lots of interior room and we love the water dispenser and the overall look. The one big negative it is loud for a refrigerator, in the sense that it always can be heard humming. Not terribly loud but constant and continuous gentle humming. Overall we still love it we paid her sears clearance price for it was certainly worth it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
2 Stars

Not worth the money

5/8/2017

Decent fridge, for the money these items should be alot better. Things could be better. Ice maker is slow and gasket around the door already torn for no reason. I have to call and get new one.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
1 Stars

3/24/2017

Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
1 Stars

Send a repairman!!

3/24/2017

Door broke in the first 3 months!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
1 Stars

BLACK!!! you see the sides of doors

3/21/2017

This ref is Black and you can see the sides of doors with the panels on it, looks horrible!! I would never reccomend this unit! Not build in or panel ready at all! totally unhappy!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels